Buy Conditions
Deliverytime
Delivery time is 1-5 working days. If an item is back in stock we will contact you and inform new delivery date. You have the right to cancel the purchase at no charge.
Special order - delivery approx 7-10 working days
In stock
Delivery time is 1-5 working days. If an item is not in stock we will contact you and inform new delivery date. You have the right to cancel the purchase at no charge.
Special order - delivery approx 7-10 working days
Light sources
The light sources that are initially sent by the suppliers. We can not guarantee the quality of these and we always recommend that you buy an extra lamp.
Payment options
- Klarna Invoice
When you pay with Klarna invoice is safe and easy. You never need to provide your credit card information, and always pay after you get home your goods.
Read the terms of Klarna Invoice here
Pay - always 14 days
Read the terms for Klarna here
- Klarna Account
Pay arrangements for those who want to choose how much you pay each month. But Klarna account is more than that. Besides making sure you get home your goods before you pay, you collect all your purchases on an account. This applies even if you have acted in several different stores via Klarna account. That means a single invoice, regardless of the number of purchases.
Read the terms for Klarna here
- Payment with creditcard
No fee
100% safe. All information is encrypted with SSL - 128 bit. All transactions are executed in accordance with the new security standard 3D Secure. Card payment goes through Certitrade that meet the requirements of PCI-DSS.
- Payment in advance
No fee
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You pay in advance to our bank SE23 8000 0816 9590 4735 4643 (SWEDSESS). You specify the name and order ID that message. Your order ID can be found in the order confirmation sent to the email address you provided when ordering, you want to get your order confirmation again, please contact us.
Delivery is when the money is on our account.
Delivery
We ship all orders with Schenker.
Return policy and refund
You have of Distance Contracts right to return undamaged goods without giving any reason. Notice of this must be provided as soon as possible but no later than thirty days from the receipt of such goods.
You contact us by phone +46470-60652 or email info@lampgallerian.se
You send back the package to:
LampGallerian, Harlovsvagen, 352 50 VAXJO (SWEDEN)
You pay return shipping.
You have the option to open the package and look at what you ordered, but we ask you to be sure to get everything down so that the package is in original condition. All parts must be included, as well as plastic containers and the like, unopened packaging should look like, you can not rip open the packaging.
Do not forget to add to your order or similar package so we know where the package came from.
Refunds made as soon as we received the return, but no later than 30 days. We have a routine to always repay the day after we receive a return, please contact us because unless you have money in your account after about a week. It could be something with you or our bank that case we'll have to check out!
Complaint
* Have you received an incorrect delivery in any way, do you immediately contact us by email or telephone.
Phone - +46470-60652
Mail - info@lampgallerian.se
You say your name, order number and a description of the defective product.
* The errors that may refer to a product / manufacturing defects as regards 3aRS warranty. If not, the fault is a manufacturing defect for 1 year warranty.
Should there be any problems with your goods after a period - please contact us and we will try to help.
We are responsible for return shipping when a claim.
Damage to the package and not picked up package
Contact us as soon as possible if you suspect a transport damage, at least one week after you got the package. You do not need to notify the transport damage, please contact us and we'll do it. Be sure to check that the contents have been damaged, sometimes the packaging is scraped or get marks without damaging the contents.
Have you ordered and did not pick up your shipment before it is returned to us (package about 2v), so we will bill you 350kr for our work on the handling of goods and freight.
Customer service / Support
We answer questions related to buying / ordering within 48 hours on weekdays (only contact via e-mail). Besides contact via email, you can also call (+46470-60652) to us weekdays 10-18, or chatting online when the symbol appears on the chat page.
Prices
VAT is included in the price with the presently 25%.
Anti-Spam
Our policy for email addresses: We will under no circumstances completely sell or otherwise grant our subscribers' email addresses to any other party. Your address is thus only LampGallerian to LampGallerians newsletter. In each email is a link where you can easily unsubscribe.
Sales to minor
We do not sell to people under 18 without parental consent.
Reservation
We reserve the right to errors in price list and the content of the website.
Privacy Act
All personal information you provide to us, we handle with the utmost respect. We pledge to not in any way disclose or sell the personal information that we collect from our customers. We collect only the information we require to process your order and the information is used only by ourselves.
Your personal information is handled in accordance with relevant provisions of the Personal Data Act (PUL).
We collect only the information we require to process your order and information is only used by ourselves and the partners we use to complete the purchase. In our case Certitrade (card payment) and Swedbank.
After order placed, you can get in touch with us if you want to erase or modify your information.
Contact Information
LampGallerian.se
Harlovsvagen
SE35250 VAXJO
Mail or telephone, info@lampgallerian.se, +46470-60652
Contact: Jacob Croona
Ceiling lights
Window lights
